Last updated 12 November 2026
These Terms govern your use of the WanderSeat apps and website (the “Service”), operated by WanderSeat (“WanderSeat”, “we”). By creating an account or using the Service you agree to them. If you book travel, our Booking Conditions also apply.
1. Who can use WanderSeat
You must be at least 16 years old (or the age of digital consent in your country, if higher) to create an account. To book travel you must be 18 or the age of majority where you live. You are responsible for activity on your account and must keep your sign-in credentials secure.
2. What WanderSeat does
WanderSeat lets you discover destinations, plan trips with an AI assistant, share travel content, and book flights and accommodation supplied by third parties. We are not an airline or a hotel. Bookings are fulfilled by the travel provider through our booking partner Duffel Technology Ltd (“Duffel”).
3. Your content
You keep ownership of the photos, videos and text you post. You grant WanderSeat a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt (for formatting and compression), display and distribute your content in connection with operating and promoting the Service. The licence ends when you delete the content or your account, except for copies retained for legal reasons or already shared by others. You confirm you have the rights to everything you post, including the consent of identifiable people, and that it follows our Community Guidelines.
4. Acceptable use
Don't misuse the Service: no scraping or automated access without permission, no attempts to bypass security, no fraud or use of stolen payment cards, no spam, and no content that is unlawful or infringes others' rights. We may remove content or suspend accounts that break these Terms, and we explain our decisions and offer an appeal (see Guidelines §6).
5. AI features
The travel agent is powered by third-party AI models and can make mistakes. Its suggestions are information, not professional advice. Always check prices, schedules, visa, entry and health requirements before you travel. Prices and availability are only binding when shown on a checkout page. See AI transparency.
6. Third-party services
The Service includes maps, imagery and data from third parties (see Acknowledgements). Their terms may also apply. We aren't responsible for third-party sites you open from WanderSeat.
7. Fees
Using WanderSeat is free. Prices shown for flights and stays are the total you'll pay, including all mandatory taxes and fees known at the time of display, except amounts expressly marked as payable at the property.
8. Disclaimers and liability
The Service is provided “as is”. To the extent permitted by law, we are not liable for indirect or consequential losses, or for the acts or omissions of travel providers. Nothing in these Terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, fraud, or your statutory rights as a consumer.
9. Ending your account
You can delete your account at any time in Settings → Account. Confirmed bookings remain valid with the provider after deletion.
10. Changes and disputes
We'll give at least 30 days' notice of material changes. These Terms are governed by the laws of the jurisdiction where WanderSeat is incorporated; if you are a consumer, you also benefit from the mandatory protections of your country of residence and may bring claims in your local courts. EU consumers can also use their national alternative dispute resolution bodies.
11. Contact
WanderSeat, the address listed in our app store and invoice details. Email support@wanderseat.com.